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Path: visi.com!winternet.com!not-for-mail
From: strider@shadowmac.org (Raul Almquist)
Newsgroups: winternet.gripes
Subject: THANKS (NOT!!!) for my lost Email and contract!!!
Date: 22 Jul 1996 03:30:29 GMT
Organization: ShadowMAC
Lines: 34
Message-ID: <4suskl$5so@blackice.winternet.com>
NNTP-Posting-Host: shadowmac.shadowmac.org
X-Newsreader: TIN [UNIX 1.3 950824BETA PL0]


  I wish to thank those who were responsible for my lost email for both 
losing my email and for NOT notifying EVERYONE via Emailed notices (as 
the prior management would have done) about email problems, and the 
following is why!

  As a contractor I get a LOT of my work thru the net, I had sent in my 
bid for a contract, I never got the response I figured I would have 
gotten, finally after calling the replacement staff (whom all sound quite 
nice, but who lacked accountability and reliability) I was informed of 
lost email, after hearing this, I contacted the firm I was bidding with, 
they figured that due to my lack of response to their emailed contractual 
acceptance that I was not interested and gave the $7.5k contract to another 
contractor, they affirmed that they accepted and confirmed my offer via 
email, and they sent a copy of their emailed acceptance sending for me to 
peruse.

  I am now out $7500.00 due entirely to my not receiving MY email NOR 
being notified anything was wrong so that I could catch things in time 
and respond with an appropiate timeframe, I was not happy with the way 
things went with this sudden changeover of personal and I am DEFINATELY 
NOT WITH THIS LOST EMAIL, EMAIL UPON WHICH I DEPEND FOR A  M A J O R  
PORTION OF !MY! LIVELYHOOD!!!!!!!!!!!!!!!

  I have since contacted my lawyer on this matter and am awaiting to hear 
my options from them on whether or not this is worth persuing legally and 
financially speaking, however I AM looking at other ISPs as this was the 
last straw in my camels back, I hate like hell to have to uproot myself 
or ShadowMAC, but reliability and responsibility are two halves of the 
same hand of being an ISP with my giving a failing grade on this!

  Screwing up or having something screwed up on you is one thing, but 
lacking the responsibility to insure that we are notified of such 
problems in a timely manner.